CMS2 533D2. Lean Operations and Performance Management in Health Services.

Note: For information about Fall 2025 and Winter 2026 course offerings, please check back on May 8, 2025. Until then, the "Terms offered" field will appear blank for most courses while the class schedule is being finalized.

PDF

CMS2 533D2
Lean Operations and Performance Management in Health Services.
Credits: 1.5
Offered by: Administration & Governance (School of Continuing Studies)
This course is not offered this catalogue year.

Description

Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.
  • Prerequisite: CMS2 533D1
  • No credit will be given for this course unless both CMS2 533D1 and CMS2 533D2 are successfully completed in consecutive terms
  • CMS2 533D1 and CMS2 533D2 together are equivalent to CMS2 533

Most students use Visual Schedule Builder (VSB) to organize their schedules. VSB helps you plan class schedules, travel time, and more.

Launch Visual Schedule Builder
Back to top

What are you comfortable with?