CPAG 300. Lean Operational Practices in Public Services.
Note: For information about Fall 2025 and Winter 2026 course offerings, please check back on May 8, 2025. Until then, the "Terms offered" field will appear blank for most courses while the class schedule is being finalized.
CPAG 300
Lean Operational Practices in Public Services.
Credits: 3
Offered by: Administration & Governance (School of Continuing Studies)
Terms Offered: Summer 2025
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Description
Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.
- This course will be held on June 13, 14, 15, 16, 17, and 18.
- Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
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