RETL 615. Managing Retail Operations .
Credits: 3
Offered by: Management (Graduate Studies)
Terms offered: Winter 2026
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Description
Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management.
- Restrictions: Open only to Master's students within the Desautels Faculty of Management