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CPAG 300. Lean Operational Practices in Public Services.

Credits: 3
Offered by: Administration & Governance (School of Continuing Studies)
Terms offered: Winter 2027
View offerings for Winter 2027 in Visual Schedule Builder.

Description

Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.
  • Course may be offered in person or online with synchronous and asynchronous activities.

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