Le certificat en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement des compétences requises dans la gestion quotidienne de la prestation de services, tenant compte à la fois du volet humain et de la performance organisationnelle.
| Course | Title | Credits |
|---|---|---|
| CGMG 210 | Fundamentals of Project Management. | 3 |
Fundamentals of Project Management. Terms offered: Summer 2026, Fall 2026, Winter 2027 Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources. | ||
| CHLC 351 | Foundations of Health and Social Services Systems. | 3 |
Foundations of Health and Social Services Systems. Terms offered: this course is not currently offered. This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help. | ||
| CHLC 410 | Fundamentals of Health and Social Services Info Systems. | 3 |
Fundamentals of Health and Social Services Info Systems. Terms offered: Summer 2026 Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency. | ||
| CORG 225 | Foundation of Organizational Behaviour and Administration. | 3 |
Foundation of Organizational Behaviour and Administration. Terms offered: Summer 2026, Fall 2026, Winter 2027 This course covers diverse theories and applications such as perception, motivation, decision-making, team dynamics, negotiation, conflict management, leadership, and organizational culture. Levels of analysis are on the individual, team and organizational level. | ||
| CORG 415 | Leading Teams in Organizations. | 3 |
Leading Teams in Organizations. Terms offered: Summer 2026 An overview of leadership theories and models related to the management of teams in organizational settings. Topics such as team dynamics, underlying factors to successful and ineffective teamwork, strategies for supporting managers in improving team performance and team building will be addressed. In addition, practical strategies and leadership skills for leading teams will be applied and developed. | ||
| CORG 416 | HR Innovation: Technology and the Future of Work | 3 |
HR Innovation: Technology and the Future of Work Terms offered: Summer 2026, Fall 2026, Winter 2027 Examines key theories and models of organizational change in response to emerging technologies and evolving work environments. Topics include change processes, leadership strategies, resistance management, and approaches to building buy-in. Techno-structural methods and change frameworks are applied to contemporary Canadian case studies, with emphasis on digital transformation, hybrid work models, AI integration, and innovation. | ||
| CPAG 220 | Fundamentals of Public Finance, Budgeting and Reporting. | 3 |
Fundamentals of Public Finance, Budgeting and Reporting. Terms offered: Summer 2026 Covers public finance; characteristics of budgeting; public funding; basics of fiscal analysis; concepts and terminology in financial reporting; cash management, monitoring and evaluation of budget performance. | ||
| CPAG 225 | Foundations of Public Regulations and Ethics in Public Sector. | 3 |
Foundations of Public Regulations and Ethics in Public Sector. Terms offered: Winter 2027 Fundamental elements of the Canadian legal system; legal environment of Canadian public administration, law, institutions and processes; principles of public sector ethics; relationship between ethics, accountability and good governance. | ||
| CPAG 300 | Lean Operational Practices in Public Services. | 3 |
Lean Operational Practices in Public Services. Terms offered: Winter 2027 Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence. | ||
| CPRL 221 | Professional Communication and Networking. | 3 |
Professional Communication and Networking. Terms offered: Summer 2026 Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills. | ||
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2026-2027 Undergraduate Catalogue
A PDF of the 2026-27 Undergraduate Catalogue
A PDF of the 2026-27 Graduate Catalogue
2026-2027 Continuing Studies Catalogue
A PDF of the 2026-27 Continuing Studies Catalogue
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