Information and Knowledge Management (Gr. Cert.) (15 credits)
Offered by: Information Studies (Faculty of Arts)
Program credit weight: 15
Program Description
This program is intended to prepare students to work as information and knowledge managers in a variety of sectors. The graduate courses in the program will focus on the information behavior of individuals, networks and organizations, and the nature of tacit and explicit knowledge services and strategies for identifying, capturing, organizing, storing, sharing, and using knowledge throughout the IM/KM lifecycle in order to learn and improve. Tools and techniques for codifying knowledge and facilitating collaboration in networks are also covered. This in an entry-level, graduate program that may lead to another graduate certificate or to the M.I.St. program, however, none of the courses taken in the graduate certificate can be credited towards the M.I.St. program once a graduate certificate has been completed.
Note: For information about Fall 2025 and Winter 2026 course offerings, please check back on May 8, 2025. Until then, the "Terms offered" field will appear blank for most courses while the class schedule is being finalized.
Required Courses (6 credits)
| Course | Title | Credits |
|---|---|---|
| INFS 619 | Information Behaviour andResources. | 3 |
Information Behaviour andResources. Terms offered: this course is not currently offered. Introduction to information behaviour, informationneeds assessment at individual, organizational andcommunity levels, information search strategies,user-focused information resources and services. | ||
| INFS 661 | Knowledge Management. | 3 |
Knowledge Management. Terms offered: this course is not currently offered. An introduction to knowledge management and its links to information systems and information professionals. A broad overview of the creation, capture, codification, sharing and application of knowledge in both tacit and explicit forms. Emphasis is placed on the tools and techniques as well as the role of organizational culture. | ||
Complementary Courses (9 credits)
chosen from the following:
| Course | Title | Credits |
|---|---|---|
| INFS 607 | Organization of Information. | 3 |
Organization of Information. Terms offered: this course is not currently offered. Introduction to the theory, principles, standards, andmethods of information organization. Students learnto provide intellectual and physical access toinformation. Topics include principles of informationrepresentation, tools for information access,metadata, controlled vocabulary. | ||
| INFS 620 | Managing Information Organizations. | 3 |
Managing Information Organizations. Terms offered: this course is not currently offered. This course is an introduction to management theory,in the context of information and knowledge-basedorganizations. Emphasis is placed on strategicplanning, leadership, and human-capitalmanagement (e.g. delegation, motivation, andconflict resolution). Other topics include projectmanagement, organizational design, change management, decision-making, communication,teamwork and collaboration. | ||
| INFS 662 | Intellectual Capital. | 3 |
Intellectual Capital. Terms offered: this course is not currently offered. Understanding the strategic role of intellectual assets: how individuals, communities and organizations can identify and leverage their knowledge, experience, expertise and innovations more systematically to create value for the organization. Emphasis is placed on understanding the links between individuals and the organization in the sharing of intellectual assets. | ||
| INFS 663 | Knowledge Taxonomies. | 3 |
Knowledge Taxonomies. Terms offered: this course is not currently offered. Basic classification and categorization methods, major taxonomy tools and technologies and practice in knowledge mapping and modelling. Theory and techniques of organization of both tacit and explicit knowledge at three levels: individual, community and the organization. Emphasis will be placed on the social nature of knowledge codification. | ||
| INFS 664 | Managing Knowledge Communities. | 3 |
Managing Knowledge Communities. Terms offered: Summer 2025 Stages in the development of informal knowledge sharing groups and the roles and responsibilities of information professionals are examined. Focus is on the analysis of knowledge flow, knowledge creation and dissemination within and between different networks of knowledge. | ||
| INFS 665 | Competitive Intelligence. | 3 |
Competitive Intelligence. Terms offered: this course is not currently offered. Competitive intelligence process in for-profit and notfor-profit organizations. Principles and tools for identifying competitive intelligence needs; acquiring, organizing and storing information; creating intelligence through analytical techniques; developing and distributing intelligence products. Legal and ethical aspects, information audits, and cooperative intelligence. | ||