Retailing (Non-Thesis) (M.M.) (45 credits)
Offered by: Management (Desautels Faculty of Management)
Degree: Master of Management
Program credit weight: 45
Program Description
The Master of Management in Retailing; Non-Thesis, is focused on the customer journey and explores how retail disruptors can lead to retail innovations that can significantly improve operational efficiencies, competitiveness and impact customer satisfaction to provide a foundation for a better society. International in scope, the program will focus on how retailers must adapt to the rapidly changing and increasingly complex global business environment to thrive. It aims to integrate diverse disciplines and experiential learning opportunities, including an optional internship, research opportunities with the state-of-the-art Retail Lab in addition to an international trip and Global Retail Challenge.
Note: For information about Fall 2025 and Winter 2026 course offerings, please check back on May 8, 2025. Until then, the "Terms offered" field will appear blank for most courses while the class schedule is being finalized.
Required Courses (21 credits)
| Course | Title | Credits |
|---|---|---|
| RETL 601 | Foundations of Retailing . | 3 |
Foundations of Retailing . Terms offered: this course is not currently offered. Consumer behaviours, emerging trends, technologies and financial approaches to sustainability, and how they can lead to retail innovations that can significantly improve operational efficiencies, competitiveness, customer satisfaction and provide foundation for a better society. | ||
| RETL 603 | Retail Science and Data Analytics. | 3 |
Retail Science and Data Analytics. Terms offered: this course is not currently offered. Basic statistical techniques and methodologies including sampling, regression, classification methods, machine learning, and predictions using real cases and data sets across several retail sectors such as real estate, restaurant, entertainment and ecommerce. Conducting predictions using real cases and datasets across several retail sectors. | ||
| RETL 611 | 360-Degree Customer Insight . | 3 |
360-Degree Customer Insight . Terms offered: this course is not currently offered. Key customer concepts and frameworks such as choice models, judgment heuristics, satisfaction models, brand equity models, and theories of persuasion; including cutting edge data analytics relevant to customers such as marketing experiments, observational analysis, physiological/neurological responses, online sentiment, and satisfaction modeling. | ||
| RETL 613 | Digital Retailing Models. | 3 |
Digital Retailing Models. Terms offered: this course is not currently offered. The role of IT in acquiring retail consumers, digital business models, emergent technologies in e-Business, and various IT-enabled innovations including digital platforms, and online community business models. | ||
| RETL 615 | Managing Retail Operations . | 3 |
Managing Retail Operations . Terms offered: this course is not currently offered. Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management. | ||
| RETL 617 | Managing for Sustainability. | 3 |
Managing for Sustainability. Terms offered: this course is not currently offered. Introduction to business strategy and stakeholders. Balanced scorecard and corporate social responsibility. Analytical methods to manage the other stakeholders in a firm – owners, employees, and the public. Introduction to stakeholder theory and tools that managers can use to discriminate between the various choices to maximize stakeholder value and balance between competing stakeholder needs. Organizational culture and structure. Conflict management. Financial reporting. Inventory reporting. Budgeting. Taxation. Financial decision making. | ||
| RETL 625 | Experiential Retail. | 3 |
Experiential Retail. Terms offered: this course is not currently offered. Retail project on analytics in collaboration with a retail company. Retail seminar on emerging retail issues. Retail case challenge to investigate problems and to develop solutions on retail topics. | ||
Complementary Courses (24 credits)
- 12-24 credits from:
| Course | Title | Credits |
|---|---|---|
| RETL 621 | Retail Internship. | 6 |
Retail Internship. Terms offered: Summer 2025 An internship of at least 150 hours with a host retail company. The internship is centered on a mutual agreement between the candidate, the participating company, and the course professor. | ||
| RETL 631 | Digital Media Marketing. | 3 |
Digital Media Marketing. Terms offered: this course is not currently offered. Fundamentals of marketing communications and advertising. Setting budgets and media allocation. Strategic objectives for digital media communications. Storytelling and creative content. Paid, owned, and earned media. Metrics and productivity. Controlled and quasi-experimentation. Launching digital multi-media campaigns and monitoring their performance. | ||
| RETL 633 | Data-Driven Retail Decisions. | 3 |
Data-Driven Retail Decisions. Terms offered: this course is not currently offered. Business decision types, including supply chain management, pricing and promotions, revenue management, inventory policies, and assortment decisions. The applications of machine learning, optimization, and data analytics on retail problems. | ||
| RETL 635 | Creativity and Experiential Economy . | 3 |
Creativity and Experiential Economy . Terms offered: this course is not currently offered. An interdisciplinary perspective on creativity and experiential retail. Focused themes based on the core dimensions of creativity, including the individual, creativity as a social process and the output of this creative process. | ||
| RETL 637 | Innovative Retail Technology . | 3 |
Innovative Retail Technology . Terms offered: Summer 2025 Examination of the value of computer vision (i.e., “visual listening”) and Internet-of-Things (IoT) in retail setting, including basic personalization and targeting retailing strategies, and designing IoT strategies and assessing the impact of technologies on business outcomes as well as the ethical and privacy implications. | ||
| RETL 641 | Fashion Retail Management . | 3 |
Fashion Retail Management . Terms offered: this course is not currently offered. The key differences and success factors in fashion, beauty and luxury industries, including personalization, tools of communication, power of social media and key opinion leaders, the importance of brand, the creative process, merchandising and inventory management, distribution and retail operation, financial and investment decisions, talent management, and environmental and social responsibility. | ||
| RETL 643 | Fintech and Financial Services . | 3 |
Fintech and Financial Services . Terms offered: this course is not currently offered. The capabilities of blockchains for payments, ownership transfers and the delivery of consumer services, public Blockchain architecture, initial coin offerings, the design of online platforms that directly offer funding options to consumers, online mortgage and crowdsourcing, and the automatization of financial advice. | ||
| RETL 645 | Food Retail. | 3 |
Food Retail. Terms offered: this course is not currently offered. The “food-production journey,” including the preparation, distribution, safety, marketing, consumption, consumer attitudes, and emerging trends. Food supply chain partners such as farms, grocery stores, restaurants, or community food producers. | ||
| RETL 651 | Retail Practicum. | 6 |
Retail Practicum. Terms offered: this course is not currently offered. A complex retail issue that is of interest and importance to a retail sector or organization. The objective is to apply frameworks and learnings to empirically examine a specific retail issue from multiple angles. | ||
| RETL 652 | Independent Study in Retail. | 3 |
Independent Study in Retail. Terms offered: this course is not currently offered. Research reading or field projects, permitting independent study under the guidance of a Faculty member. Projects to be arranged individually with instructors. | ||
| RETL 661 | Advanced Topics in Retail Management 1 . | 3 |
Advanced Topics in Retail Management 1 . Terms offered: this course is not currently offered. Advanced topics will be selected from current issues in retailing. | ||
| RETL 662 | Advanced Topics in Retail Management 2 . | 3 |
Advanced Topics in Retail Management 2 . Terms offered: this course is not currently offered. Advanced topics will be selected from current issues in retailing. | ||
| RETL 663 | Advanced Topics in Retail Management 3 . | 3 |
Advanced Topics in Retail Management 3 . Terms offered: Summer 2025 Advanced topics will be selected from current issues in retailing. | ||
0-12 credits from:
- up to 12 credits of course from 600-level courses offered by Desautels Faculty of Management. Course choice must be approved by the Program Administrator/ Program Adviser of the Master of Management in Retailing Non-Thesis program office.